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Tiered Pricing
Retail merchants processing under $20,000.00 per month qualify for our tier-based pricing model.
The following rates and fees apply to retail merchants, obtaining customer signatures on at least
80 percent of their transaction volume. Descriptions of these rates and fees follow.
Merchants processing $20,000.00 or more in monthly volume please reference our
Wholesale Pricing Program.
| Description |
Rate/Fee |
| Consumer Signature Debit Rate |
1.39% |
| Consumer Qualified Credit rate |
+.40% |
| Mid-Qualifed Surcharge |
+1.00% |
| Non-Qualified Surcharge |
+2.00% |
| Per Transaction Fee |
$0.25 |
| Batch Fee |
$0.25 |
| Account Maintenance Fee |
$10.00 |
| Monthly Minimum Fee |
$25.00 |
| Chargeback Fee |
$25.00 |
| Voice Authorization Fee |
$0.95 |
Our Tier-based pricing model is unique compared to most merchant account providers due to the
breakout of Check Cards. Unlike the 3-tiered rate systems used by many in the industry, we have
created a 4th tier to cover the lower cost of processing Visa and MasterCard Check Card
transactions.
Check Cards have quickly become the most popular form of electronic payment in the U.S. so it
seemed only logical to pass the savings associated with Check Card transactions on to our
customers.
A tiered pricing merchant account lends itself to every transaction processed being designated
into one of four different tiers:
Tier 1 - Check Card or Consumer Signature Debit Card Transactions
Swiped transactions of qualified check card or debit card transactions will qualify at Tier 1.
Tier 2 - Consumer Qualified Credit Card Transaction
Swiped standard issue consumer credit cards not qualifying as a Check Card transaction will qualify at Tier 2.
Tier 3 - Mid-Qualified Surcharge
Transactions that are key-entered rather than swiped where required information such as Address Verification (AVS) and CVV2 are
also provided will qualify at Tier 3.
Tier 4 - Non-Qualified Surcharge
Transactions not providing required information, delayed settlement transactions, Corporate card transactions and many International card transactions will all qualify at Tier 4.
Transaction Fee
This is a flat fee charged for each transaction a merchant processes. Check Card transaction fees are higher than Consumer Qualified Credit transactions.
Batch Fee
The Batch Fee is charged with each settlement. Most merchants settle their batches once daily and the processor cost associated with batch settlement is simply
viewed as a separate transaction.
Account Maintenance Fee
Many merchant account providers call this fee the "Monthly Statement Fee". In actuality this fee covers the cost of not only mailing out your monthly statement, but
also the cost of funding the 24/7 Technical Support Help Desk.
Monthly Minimum Fee
Monthly Minimum Fees may or may not be billed and are determined on a case-by-case basis. The reasoning behind a Monthly Minimum Fee is that we do not turn a profit on
merchants that do not process transactions. The minimum is calculated by multiplying your qualified discount rate against your total sales for the month. This amount is
then subtracted from the Monthly Minimum amount and you are charged the difference. In many cases we will waive the Monthly Minimum Fee. This should be discussed with
your Account Representative when you sign up for a merchant account.
Chargebacks And Retrievals
A Chargeback is the result of a transaction being disputed by the cardholder or the issuing bank
of a credit card. In some chargeback instances the issuing bank may request supporting
documentation for a particular transaction (A Retrieval) including a sales draft, a signed
receipt, signed invoice or work order or proof of delivery.
Voice Authorization Fee
In some instances a Voice Authorization may be requested by the cardholder's issuing bank. This
may be the result of the use of a dormant card or the first-time use of an un activated card.
Merchants may also initiate a voice authorization if traditional authorization means are
unavailable due to a power outage or equipment malfunction. In either case a Voice Authorization
Fee is applied for each instance.
Please do not hesitate to contact us with any questions or concerns at 1-877-493-EPAY (3729).
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Retail Merchant Accounts
